Doc Searls has been telling us for over a decade that “ free customers are more valuable than captive ones”. He’s on the cusp of proving his point.
2018: When Customers Finally Take Charge – ProjectVRM
This is big.
Doc Searls has been telling us for over a decade that “ free customers are more valuable than captive ones”. He’s on the cusp of proving his point.
2018: When Customers Finally Take Charge – ProjectVRM
This is big.